Team & Corporate Sales Careers (Customer Service Ninja)

As Team Sales Associate you will play a key role in helping families and teams succeed with their custom orders. If you are the kind of person who is highly organized, loves detail, is precise in actions, thinks clearly and does things the right way every time, even when things are intense, while working in a high volume, fast paced environment, we want to meet you.

The Team Sales Associate is responsible for working with customers based on their needs and providing them with options, recommendations and pricing. You will work with other members of the team sales department and it's vendors to plan the decoration of team orders and complete all necessary administrative aspects to ensure that the customer receives their completed order within the time frame that was agreed upon. Expectation is that this position will be 85%-90% Sales, Sales Related Functions and Customer Service. While the remainder of time will be spent working with vendors and decorating orders in-house.

Main components of the job will include, but are not limited to:
- Sales and Customer Service
- Administration of the ordering and invoicing process
- Vinyl design set up, print, cut, weed and heat press.
- Working with vendors on orders, product availability and pricing
- Working with decorators on setting up times for orders to be decorated.
- Keeping notes on orders and keeping order status up to date in our system.

Required Skills:
- Strong attention to detail.
- Able to follow workflow processes.
- Able to work both in a team environment and independently.
- Strong verbal and written ability.
- Team player.
- Strong Customer Service skills.
- Desire to always put the customer first.
- Comfortable with Microsoft Word & Excel, along with a knowledge of the Google suite of web based documentation products.
- Existing knowledge of Cut Studio and Adobe Illustrator is an asset.
- Maintain a clean and organized work environment;
- Flexible in availability – including possible evenings & weekends.

Both Full-Time & Part-Time positions available.
Full-Time 35-45hrs per week.
Part-Time 8+ hours per week.
Looking for those that are available Saturdays and a few nights per week seasonally.  

Employee Benefits*
-Annual Sportwheels Store Credit Bonus of $750.00 (full-time employees).
-4 Paid Personal / Sick days 
-Flexible vacation and time off requests. 
-Blue Cross Medical Plan (full-time employees).
-Access to our massive sporting goods supply at wholesale pricing.  
-Free access to our Indoor Hockey and Baseball Training Centre.
-Available funds for employees who want to organize a group or community event for other team members to participate in. 
-Free Onsite Parking & Wifi.

Hourly and Salary compensation is based on industry experience. We take pride in fairly compensating our team based on their experience, work ethic, flexibility and responsibility.
*Further details and probation period can be discussed in an interview.

Please submit your resume and/or 60sec video to [email protected] and tell us why you are the right fit for our team.
Thank you.